Frequently Asked Questions
What's included in the Translation Add-on Pack?
The Translation Add-on Pack works with all Pro translation services, including DeepL, OpenAI, Claude, and Gemini. It remains valid as long as your membership is active. For DeepL translation service, 5 million tokens equals 5 million characters. For AI translation services, usage is calculated in AI tokens.
What is the PDF Pro add-on used for?
The PDF Pro add-on pack can be used to increase the additional number of PDF Pro parsing pages.
What are image/comic supplement packs used for?
Image/Comic Supplement Packs can be used to increase the number of additional image/comic translations.
Can non-Pro members purchase data packages?
No, only Pro members can purchase and use data packages.
Under what circumstances do I need to purchase a data package?
The quota for Pro members of immersive translation is designed for high-frequency web page translation users. In most cases, Pro members do not need to purchase additional traffic packages. However, if you have a large number of books or PDF documents that need to be translated, you may need to purchase additional traffic packages.
Does the data package have an expiration date?
The data package is permanently valid during the membership period. If the membership is cancelled for a period of time, but then renewed, the data package is still valid.
What is the priority of data package consumption?
The program will prioritize consuming the data within the package, and only start to consume the permanent data in the data pack when the data within the package is insufficient.
How to check the usage of data package?
The area to the right of the product title above will display the remaining character count of your traffic package. You can bookmark this page for future reference.