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Subscription Quota

Q1: Why are annual membership benefits still refreshed monthly?​

An annual membership gives you one full year of membership service eligibility, while the usage benefits included in the membership are issued and refreshed on a monthly basis.

Therefore, annual and monthly memberships follow the same benefit distribution mechanism: benefits are refreshed independently in each cycle.

Q2: What is the difference between annual and monthly memberships?​

The main differences are:

  • Different billing cycles: one is paid yearly, the other monthly
  • Different discounts: annual plans usually offer a better overall discount
  • Different service duration: annual plans activate a longer period at once, reducing the need for repeated renewals

As for the benefit refresh rules, annual and monthly memberships are the same: both refresh monthly, and unused benefits do not roll over across months.

Q3: Why can't unused benefits from the current month be carried over to the next month?​

Because membership benefits are designed around a recurring subscription service model, not a stored-value balance or points account.

The benefits issued each month correspond to the current membership service cycle, which helps ensure stable service supply, resource allocation, and a consistent member experience.

Therefore, any unused portion from the current cycle will not be automatically carried over to the next cycle.

Q4: Does an annual membership mean buying the entire year's quota all at once?​

No.

The essence of an annual membership is a yearly-paid subscription model. What you receive is 12 consecutive months of membership eligibility, while the specific benefits for each month are still issued and refreshed month by month according to the membership cycle.

What you are purchasing is one full year of membership service duration, not a stored-value quota that can be kept indefinitely or freely rolled over.

Q5: Why can't annual members save unused benefits from earlier months and use them later in the year?​

Because the current membership system is not designed as a "total annual quota pool," but as a "monthly benefit cycle" model.

In other words, annual members receive a full year of membership service and pricing benefits, but each month's benefits are still calculated and refreshed independently.

Q6: I think annual members should be allowed to accumulate unused benefits. Will this feedback be adopted?​

We understand this request.

For many users, after choosing an annual plan, it is natural to expect that unused benefits can be retained. That is a reasonable expectation from a user experience perspective.

At present, our rule remains monthly refresh with no cross-month accumulation.

We will continue to pay attention to this kind of feedback and evaluate possible future solutions based on actual usage.